Official website of Veysonnaz Tourism

Terms and conditions of sale in the market place (CH)

Field of application regarding terms and conditions of sale

The present conditions apply to online bookings and sales of accommodation and leisure activities on the website The user expressly reconizes that the Services purchased and/or reserved via the site are subject, in addition to the General Terms and Conditions of Sale, to the general or specific conditions demanded by the trade partner Service provider with whom they have ordered or reserved and of which they have acknowledged the presence before any purchase .


Market place
The Market Place is an Internet platform selling products and services accessible via
This platform gives clients’ access to a selection of products and services proposed directly by trade partners present on the said market place. This means that, the market place acts as a window display to these offers.
Designates any person who order and/or purchases one or several sevices from the site.
Trade Partner
A Trade Partner is a business who has chosen to propose its products and/or services via the Market Place.
Includes all services and products supplied by a Trade Partner of the Market Place which can be ordered or reserved on-line via the website
Designates the final consumer of an ordered service purchased on the website

Purchase procedure

The User must create an account on
With this account, the User can reserve services available on proposed by the Trade Partners. The destination plays the role of interface acting as a link between User and Trade Partner. The company B4F, whose HQ is located at 73370 Le Bourget du Lac, is employed as payment agent.
The user is then in contract with the Trade Partner. In addition to the General Terms and Conditions of the Market Place, the Trade Partner's general sales apply. The destination is in no way responsible in this regard.

Application and enforceability of the terms and conditions of sale

The  present Terms and Conditions of Sale are applicable regarding all sales made via the Market Place.
A paper copy of the terms and Conditions of Sale as well as all information sent electronically to the client will be included in all legal procedures concerning the present Terms and Conditions of Sale and/or the reservation contract. 

Pre-contractual information

Descriptions and/or photos of the products and services referenced on the website  are there to represent the Trade Partner and to give a visual idea regarding the category and level of standing of a particular product or service;  they give an indicative value. 
If the client feels like he/she is not sufficiently informed regarding the characteristics of the service which he/she wishes to order,  he/she can, at each order, ask for further information from the Trade Partner. 
When ordering, the User explicitely recognizes that he/she has received all the information requested regarding the ordered service.
All the information communicated on the Market Place is the Trade Partner's resposibility. This information is regulary updated by the Trade Partners.

Contract formation

Please be reminded that to be able to make an order, the client must be legally capable of entering into a contract in conjuction with the laws concerning the country in which the Market Place is located.
The user attests that the information he/she provides when placing an order is both accurate and truthful.
The service ordered is reserved to users having read beforehand of the Terms and Conditions of Sale in their entirety and having accepted them, by placing a tick in the box provided for this on the website. Without this acceptance, it is impossible to continue with the ordering procedure. No order can be finalized without the acceptance from the User regarding these conditions. The sales contract becomes definitive only once this is done.
By activating this box, the User declares and recognizes having perfect knowledge of the present Terms and Conditions of Sale,  having perfect knowledge of the Trade Partner’s sales conditions, and accepts the totality of these conditions.


The Trade Partner who proposes a service to a User is the sole interlocutor for this User and answers, therefore, is entirely responsible for the execution of the ordered service and for all the obligations arising from the present Terms and Conditions of Sale. The site is in no way responsible in he case of any legal dispute.
Neither the site, nor its technical sub-contractors can be held responsible for any problem regarding a total or partial failure in providing the service purchased or for any total or partial non-respect of obligations included in the present Terms and Conditions of Sale,  in the presence for example of unforeseeable circumstances, of force majeure, of bad execution or an error commited by the client, or of an unpredictable or insurmountable situation of a third party alien to the service being supplied. 

Written confirmation

The site is committed to sending confirmation to the Users, via an automativcally generated electronic mail containing the details of the ordered service,  the total amount invoiced and the Trade Partner’s address to where he/she can sent any eventual complaints . 

Conditions of realization of services

The duration of each service is that which is stipulated on
In order for a good realization of certain services, the client must present him/herself on a precise day, at a precise time, or contact the Trade Partner before to inform them of any eventual delay or impedement, otherwise the service may be cancelled.
Unless otherwise mentioned on the website, the rates are mentioned in Swiss Francs (CHF) all taxes included.
The rates are defined by the Trade Partner who can modify them at any time according to economic fluctuations. The rates invoiced are based on the prices applicable at the time of the order. On-line payments are secure and answer to https norms.


The means of payment accepted by the Market Place are exclusively those mentioned on the website. The totality of the amount due is debited during the transaction, unless otherwise mentioned.
Payment is made through servers made available and secured by financial institutions in partnership with the Market Place,  in order to ensure that no financial information concerning clients transits either via the Market Place servers nor via the company managing its servers.


In the case where the service purchased generates a voucher, the client must present his/her reservation number as stipulated on his/her reservation confirmation as well as official identification.

Cancellation conditions

The General Sales Conditions of each Trade Partner shall prevail in the case of the cancellation of a service, for example in the case of strike, of force majeure, of bad weather conditions or any other similar cause. In principle, all cancellation fees must be paid by the consumer (User).

Complaints-legal disputes 

All complaints must be addressed by recorded delivery directly to the Trade Partner concerned. Absolutely no complaint will be dealt with by the website

Right to withdraw

Unless the Trade Partner’s sales conditions allow a delay or special conditions, there is no right to withdraw after having made an order. 

Privacy and data protection

According to the Federal Law on data protection (LDP) of the 1st of July 1993, to the coresponding ordonnance (OLDP), which reglements the details as well as to the GDPR (General Data rotection Regulations) applicable since the 25th of May 2018, Users dispose of the right to access, rectify, delete, limit the use, and transfer of personal data concerning him/herself.
He/she can also, at any moment, oppose to the use of personal data regarding commercial prospection. To exercise his/her rights, he/she must prove his/her identity, without which the site and/or its Trade Partners will not be able to carry out his/her demand.
Users can exercise their rights by writing to us or by completing a contact form.
The Trade Partners of the Market Place are committed to respect and follow the Market Place’s Data Protection Policy, accessable via this link
Politique de confidentialité des données
This Data Protection Policy is an integral part of the Terms and Conditions of Sale. By accepting the present, Users also accept the Data Protection Policy mentioned above.

Applicable law and litigation

The present Terms and Conditions of Sale are subject to Swiss law.
For any legal concern plese contact the following address :
Veysonnaz Tourisme
Route de Magrappé 42
1993 Veysonnaz
Valais / Suisse

These Terms and Conditions of Sale have been translated into three languages. In the case of legal distute, the French version prevails.


The latest modification on this page took place on the 28th of February 2019. If you have any further questions or comments regarding legal information or on data protection, please do not hesitate to contact us at
Route de Magrappé 42
CH – 1993 Veysonnaz
+41 27 207 10 53 |
Opening hours
09.00-12.00 | 14.00-17.00